Support
Email support@kalorea.pro. We reply within a day. A screenshot and a short note on what you did help a lot.
Common questions
The estimate looks way off
Shoot the plate from above, in good light, with the whole dish in frame. If it's oily, add “lots of oil” to the description. You can change the portion before logging.
“No food here”
Send a photo of the whole dish, or describe the food in words.
Today's limit is used up
The free plan in the app includes one estimate per 24 hours; Kalorea Pro gives you up to 40. Limits count the last 24 hours, so an estimate frees up once it is a day old.
“Kalorea is busy”
Lots of plates are being recognized at once. The app shows a countdown; try again when it ends.
Linking the app to the Telegram bot
Profile, then Connect the Telegram bot. Open the bot and tap Start: it sends you a 6-digit code. Type the code in the app and tap Connect. From then on the app and the bot share one diary. If someone else sent you a link to the bot, don't enter any code.
Managing or cancelling a subscription
Subscriptions are handled by Apple. On your iPhone open Settings, tap your name, then Subscriptions, and choose Kalorea. Refunds are requested from Apple at reportaproblem.apple.com.
Deleting your account
Profile, then Delete account and data. Everything is erased right away.
Telegram bot: @ai_dietolog_foto_bot.